Presale and Aftersale services
Presale and Aftersale services

Contact Us

  • We always have someone  to answer your questions. We believe in the timeliness of customer service, and will do everything possible to satisfy our customers. If you have any problems, comments, or suggestions, please contact us.


  • Presale services:

    If you need information before you buy, you can start a Live Chat with our online sales representatives. If Live Chat is not available, you will be directed to an online form to submit an inquiry. Once you submit an inquiry, you can track progress and submit updates in My Inquiries. Or you can email us at wendy@irontechdoll.com  Your request will be replied within 1 days. Also sell representative speaks fluent English. So you can communicate with them via phone call either.

  • Aftersale Service:

    For questions regarding order status and other after-sales support, log in to My Orders and click on the order you need help with. From the detailed order page, you can easily review order details, track order progress, and request help by submitting a Customer Service ticket. We normally respond to all tickets within 1 working day. Or you can contact us via online chating or email us at wendy@irontechdoll.com

 

Wendy +8613670196546