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Customer Service

Presale and Aftersale services
  • Presale services:

    If you need information before you buy, you can start a Live Chat with our online sales representatives. If Live Chat is not available, you can send us an inquiry or contacting us by email. Your request will be replied within 12 hours.  you can communicate with them via phone call either.

  • Aftersale Service:

    For questions regarding order status and other after-sales support, log in to My Orders and click on the order you need help with. From the detailed order page, you can easily review order details, track order progress, and request help. 
    All the items are guaranteed to be delivered complete and safe to you. If not, contact customer service center service for help.
    If you meet some problems using the commodity you take, our customer service team will help you until the problem is solved.