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Refund&Return Policy

All the dolls are guaranteed to be delivered totally safely, privately and exactly the same as described to you. We will be responsible to the situations below:
1. When dolls are damaged in shipping, please do not sign for the package. And then you can ask for a return without any extra fee.
2. When dolls are damaged in shipping but you have signed for the package. You can ask for a partially refund or for a exchangement with paying shipping fee.